Helpdesk

Our Helpdesk system not only gives you a faster and improved service, but also in these times of increased safety, reduces the need for our staff to visit your premises.

Once a support request is raised, it will be centrally assessed, assigned and dealt with as quickly as possible by our dedicated Helpdesk team. Any support issue which requires a site visit will be assigned to one of our technicians who will visit your site as quickly as possible.

To log a request for support, please either:

Call: 0344 873 6100

Email: help@vitalyork.com

Our Helpdesk is open weekdays, 8.00am – 5.00pm.